FAQ

**Frequently Asked Questions (FAQ)**

**Q: Are tylora® car diffusers safe for my vehicle?**
A: Yes! All tylora® products are crafted using non-toxic materials and are designed to be safe for your car and environment.

**Q: How long does it take to receive my order?**
A: Orders are processed within 1–3 business days. Standard shipping typically takes 3–7 business days within the United States, while international orders may take 7–21 business days depending on customs and location.

**Q: Can I track my order?**
A: Absolutely! Once your order ships, you will receive a tracking number via email. You can use it to monitor your package through the carrier’s website.

**Q: What if my item arrives damaged or defective?**
A: Please contact us within 7 days of receiving your order at service@tylora.shop with photos. We will provide a replacement or refund promptly.

**Q: Do you offer international shipping?**
A: Yes, we ship worldwide. Please note that customs fees, import duties, or taxes may apply and are the responsibility of the customer.

**Q: Can I cancel or change my order?**
A: Orders can be canceled within 3 business days before shipment. After processing, cancellations are no longer possible. Contact us immediately if you need assistance.

**Contact Information**

📞 Phone: +1 334-289-3101
🏢 Address: HOLIDAY CLEANERS, 507 Us Highway 80 W, Demopolis, AL 36732, United States
📧 Email: service@tylora.shop